Frequently Asked Questions
Everything you need to know about your Bobbie Goods order.
When will my order ship?
Standard processing time is 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package's journey.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please note that original shipping fees are non-refundable.
How should I care for my apparel?
To keep your items looking their best, we recommend washing in cold water with like colors and tumbling dry on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order?
Because we work quickly to get your order out, we can only make changes or cancellations within 1 hour of the order being placed.